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PC021 Web Hosting

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Context Help

If you feel lost inside our web hosting Control Panel, the very first step you should take is to push the Help button, which is visible on each page. A popup will show up. It offers comprehensive information about all the operations that you can carry out on that particular page. Each pop-up window opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge selection of how-to video clips illustrating how to use our Control Panel. They're designed for those of you who would like to see how things are being done instead of only reading articles. In this way, anyone can quickly become familiar with our hosting Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the solution you are looking for, have a glimpse at our extensive Frequently Asked Questions section, which comprises questions asked by actual individuals and offers real solutions. We frequently update our Frequently Asked Questions section with new questions & answers so as to cover all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions database either, you can touch base with our fantastic team of customer support engineers available 24-7-365 and ready to help you with any query. Each support ticket you submit will be replied to within 1 hour (the average support ticket response time being approximately twenty minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 197204

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com